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500 QTY, 1000QTY, AND 48 LB CASE BY UPS

EVALUATION PACKS AND 66 LB CASE BY USPS

ORDERS RELEASED TO SHIPPER NEXT BUSINESS DAY

USPS Delays 

The USPS is currently encountering massive delays due to this situation with the Covid-19 virus. Some packages are being delivered in the 4-5 days and some have taken 4 weeks and up to 6 weeks on a few occasions. We have absolutely no control over when the packages get delivered once it leaves our facility. Please monitor your tracking number that comes from the USPS (NOT BBI). Your options are as follows:

1. Wait on the package to arrive

2. The post office reps have asked us to wait at least 28 days before sending a replacement order due to the fact that we would be overloading an already overloaded system. Once your package hits 28 days please contact us for a replacement.

Currently these are the only options available. While the USPS is working to resolve the issues on all packages that go thru the Memphis area we have no timing on when this will be corrected. Sending us multiple emails and calls will not assist in resolving the situation. We are working as hard as we can to make product and keep our customers supplied.

We do apologize for the USPS delay but have no control over when it will be corrected. This is happening across the board with all shipping companies.